Emergency Procedures


OVERVIEW
 
The Ownership and Management of 100 South Charles Street take Fire and Life Safety very seriously. Our objective is to provide our tenants with a safe and comfortable working environment. With this in mind, this Emergency Procedures Manual was developed.
While the Fire/Life Safety Systems in the building are engineered to ensure the safety of all occupants in the building in the event of a fire, it is important that all individuals working in the building understand the building's emergency procedures. However, each emergency is unique and sometimes the recommended procedures may not be suitable for all conditions that arise. Therefore, common sense should always be the primary element of any emergency procedure.
Please take the time to familiarize your entire staff with these procedures. If you have any questions regarding these procedures or any of the Fire & Life Safety systems in place at 100 South Charles please contact the Management Office at 443-438-1479:
EMERGENCY PHONE NUMBERS
Emergency: 911  
Fire Department: (410) 396-2525
Non-Emergency    
Police Department: (410) 369-2525
Non-emergency    
Management Office: (443) 438-1479
After-Hours Emergencies: (410) 468-4065
 
 
FLOOR RESPONSE TEAM
At the time of move-in, each tenant is asked to complete the Floor Response Team Form (found in Section VII of this Manual) designating personnel that will be responsible for taking charge in the event of an emergency. It is up to each tenant to assure that this form is updated when designated personnel leave employment of the firm or for other reasons are no longer able to perform the outlined duties of emergency personnel.
While the Building Management may periodically host Floor Response Team training, the general responsibilities are outlined here. It is the responsibility of all Floor Response Team personnel to familiarize themselves with these guidelines as well as all of the building's Emergency Procedures.
There are 5 primary Floor Response Team positions. All 17 floors will have a primary Floor Response Team. They are:
  • Floor Warden — Responsible for controlling staff in event of emergency and explaining/overseeing all emergency actions.
Each tenant should designate an alternate Floor Warden in case the Floor Warden is out of the office when an emergency occurs.
  • Stairwell Monitor — At direction of Floor Warden, leads employees to exit stairwells and monitors the safe and efficient evacuation via stairwells.
  • Elevator Monitor — Is positioned at elevator banks and ensures that no one uses the elevators during an emergency.
  • Searcher—After all personnel have evacuated the suite, the searcher returns to the office suite to ensure that all have in fact evacuated and that there are no injured persons left behind.
  • Assistant to the Physically Impaired — Assist any handicapped individuals during an emergency and/or building evacuation.
FLOOR WARDEN RESPONSIBILITIES
Each member of the building's Floor Response Team has an extremely important job to perform in the event of an emergency. Each Floor Response Team designee should become familiar with the following duties.
Floor Warden
  • Appoints personnel to the emergency team and fills all vacant positions
  • Maintains an updated roster of Floor Response Team personnel
  • Keep the Building Management updated on any changes in Floor Response learn personnel
  • Alerts Floor Response Team designees of potential emergencies
  • Supervises the activities and training of Floor Response Team
  • Responsible for informing and training Floor Response Team in emergency procedures
  • Ensures that Floor Response Team know their assigned duties and locations in case of an emergency
  • Pre-plans the handling of physically impaired personnel during evacuation
  • Responsible for the evacuation of Floor Response Team
  • Responsible for notifying Elevator Monitor to evacuate
STAIRWELL MONITOR RESPONSIBILITIES Duties
  • Takes position at assigned exits and assists in the evacuation of all personnel
  • Feels stairwell door with back of hand for heat. If no heat is detected, opens door slowly to inspect stairwell for possible heat and smoke conditions before evacuation
  • Instructs personnel to form single file lines in stairwell and directs personnel to exit along the right side of the stairwell
  • Supervises and monitors evacuation flow while remaining calm and encouraging others to remain calm and orderly during evacuation
  • Remains at exit until Searchers have cleared all personnel for the floor
ELEVATOR MONITOR Duties
  • Under the supervision of the Floor Warden, Elevator Monitors are responsible for ensuring that no one uses the elevators during an emergency.
  • Is positioned at the elevators and directs employees to the nearest stairway
  • Must be familiar with the building's emergency procedures and the location of all stairwells
  • Remains at designated post until instructed to evacuate by the Floor Warden
SEARCHER
Duties
  • Under the supervision of the Floor Warden, Searchers are responsible for finding and evacuating all personnel from the floor, specifically from remote areas such as storage rooms, file rooms, coffee/break areas, restrooms, etc.
  • Check all rooms including restrooms, conference rooms, reception areas, offices and remote areas.
  • Close, but do not lock, all doors after you have determined that the room has been evacuated.
Place a "searched" sticker or note on doors at knee height to indicate a room has been searched and evacuated. (In the event of an actual fire, the floor may be filled with smoke by the time firemen reach it and the lower the "searched" sticker is placed the easier it will be for them to see it.)
  • Advises any remaining personnel on the floor of the emergency and insists on their evacuation.
  • Evacuates non-employees found on the floor.
  • Must be familiar with the building's emergency procedures and the location of all stairwells
ASSISTANT TO THE PHYSICALLY IMPAIRED Duties
  • Under the supervision of the Floor Warden, the Assistant to the Physically Impaired is responsible for the safe evacuation of any physically impaired personnel.
  • Maintains an up-to-date list of impaired employees.
  • Moves all wheelchair bound personnel to the stairwell area and waits with them until emergency personnel arrive.
FIRE
IF A FIRE IS DISCOVERED INSIDE YOUR SUITE
  1. Advise others and move everyone away from the fire
  2. Confine the fire by closing all doors in the area
  3. Notify the Fire Department (911) and provide the following information:
  • 100 South Charles Street
  • Nearest Cross Street: South Charles and Lombard
  • Suite Number or Exact Location of Fire
  • Your call back number
NOTE: Do not hang up until the Emergency Operator does so.
4. Notify the Building Management.
5. Attempt to extinguish the fire only under the following conditions:
  • If the fire is small and can easily be extinguished.
  • You are familiar with the operation of an extinguisher and it can be done safely.
  • You have someone with you.
  • You have your back facing an exit.
  1. Proceed to the nearest exit to evacuate. Exit via stairwells; do not use the elevators.
  2. Once outside the building, move to a safe refuge area away from the building and Fire Department operations.
NOTE: FIRES NEED FUEL, HEAT AND OXYGEN TO SURVIVE. YOU CAN REDUCE OR EXTINGUISH FIRE BY REMOVING ANY ONE OF THESE ELEMENTS. FOR EXAMPLE, CLOSE DOORS AND USE EXTINGUISHER TO REDUCE OXYGEN, THROW WATER ON THE FIRE TO REDUCE HEAT, AND ELIMINATE FUEL SOURCES BY REMOVING NEARBY PAPER, PLASTICS, AND OTHER FLAMMABLES.

IF A FIRE IS DISCOVERED OUTSIDE OF YOUR SUITE:
If you are in your suite, smoke or heat is evident in the corridor, and you are not able to exit, proceed as follows:
1. Call 911 and provide the following information:
  • 100 South Charles Street
  • Nearest Cross Street: South Charles and Lombard
  • Suite Number or Exact Location of Fire
  • Your call back number
NOTE: Do not hang up until the Emergency Operator does so.
2.     Call the Lobby Security Attendant (410) 468-4065
  • Report your floor and suite number.
  1. FEEL THE DOOR. If it is hot or warm, DO NOT OPEN IT!
  2. CLOSE AS MANY DOORS AS POSSIBLE BETWEEN YOU AND THE FIRE.
  3. IF SMOKE ENTERS YOUR SUITE FROM BENEATH THE DOOR, seal the area with a fire blanket, wet towel or other misted material.
  4. IF SMOKE IN YOUR SUITE BECOMES UNBEARABLE, break a window for additional oxygen.
  5. IF YOUR TELEPHONE STOPS WORKING, display brightly colored material from the window. Wave it to make it more visible to rescuers.
  6. DO NOT JUMPI
FIRE SAFETY REMINDERS
  1. Post Emergency Phone Numbers for all employees.
  2. Make sure all employees are aware of the location of fire extinguishers and are familiar with how an extinguisher operates.
  3. In a fire or other emergency, follow the instruction of your designated Floor Warden and other Emergency Personnel.
  4. Never use the elevators.
  5. While it is usually advised to go downward in a building during a fire, there are occasions when it may be necessary to go to an upper floor or the roof. For example, if smoke enters the stairwell, you may be driven upwards toward cleaner air.
  6. If you encounter smoke, get down on your hands and knees. Air is cleaner and cooler near the floor. Crawl to the nearest stairwell and exit if it is safe to do so.
  7. Few people are burned to death in fires. Most fire-related deaths are the result of smoke inhalation, poisonous gas or panic. Panic can be avoided by being well prepared for an emergency. Learn all the emergency procedures as if they were second nature.


FIRE PREVENTION TIPS
  1. Replace any electrical cord that has cracked insulation or a broken connector.
  2. Do not pinch electrical cords under or behind furniture.
  3. Do not run electrical extension cords under chair mats or across doorways where they can be stepped on or chaffed.
  4. Leave space for air to circulate around heaters and other heat-producing equipment such as copiers and computer terminals.
  5. Turn off or unplug all appliances, including coffee makers and hot plates at the end of each workday.
  6. Keep exits, storage areas and stairways free from waste paper, empty boxes, dirty rags and other fire hazards.
  7. Know the locations of fire extinguishers in the building and your work area.
  8. Remove trash on a regular basis.
  9. Close all doors after working hours.
  10. Discard all flammable liquids.
  11. Observe the building's NO SMOKING policies. Never throw matches or cigarette butts into waste containers (inside or outside of building).
FIRE EXTINGUISHER LOCATION & BASIC OPERATION
Following is a list of fire extinguisher locations in the building:
There are two (2) Fire Extinguisher Cabinets per tenant floor located adjacent to each stairwell entrance. Each contains one (1) Five (5) lb. ABC Fire Extinguisher.
In addition, there are three (3) ten (10) lb. ABC Fire Extinguishers located on each level of the parking garage.
All extinguishers in the building may be used on fires originating from wood, paper, plastic, grease, oil and electricity.

Operating a Fire Extinguisher:
  • To open the cabinet, turn the handle and pull open.
  • Remember the "P-A-S-S" method for effective fire extinguisher use:
P— Pull the safety pin. This is usually the pin with a string attached.
A— Aim the hose, nozzle or horn at the base of the fire.
S — Squeeze the trigger handle
S — Sweep from side to side and watch for the re-flash of the fire.
NOTE: ALWAYS MAINTAIN A THREE-FOOT CLEARANCE AREA AROUND FIRE EQUIPMENT. ONCE THE EQUIPMENT HAS BEEN USED, DO NOT TRY TO RE-HANG IT, EVEN FOR A FEW SECONDS. USED EXTINGUISHERS SHOULD BE SERVICED IMMEDIATELY!

EARTHQUAKES
Earthquake Preparedness
While the office building is structurally designed to minimize earthquake damage, it is wise for all occupants to be well prepared as well as keenly aware of the earthquake emergency procedures.
The following SUPPLIES will be necessary to protect and sustain your employees in the event of an earthquake:
  1. Food – stock your office with non-perishable and easy-to-store food products such as dehydrated foods and food bars.
  2. Water — keep at least a three-day supply of purified water. It is recommended that you stock two quarts of water per day, per employee.
  3. Emergency Lighting — flashlights, flares, light sticks.
  4. Batteries — keep a fresh supply
  5. Medical — keep a well-stocked First Aid Kit. Choose kits designed to treat earthquake-related injuries such as heavy bleeding, shock and broken bones.
  6. Blankets – lightweight fire and shock retardant emergency blankets.
  7. Radios — portable transistor radios with extra batteries and two-way radios.
  8. Fire Extinguisher
  9. Medications – persons on medication should keep a 72 hour supply in their desk.

Additional Supplies to Consider
  1. Heavy work gloves
  2. Hard Hats & Goggles
  3. Work shoes
  4. Generator
  5. Shovels, crowbars
  6. Catalytic heater
  7. Dust masks
  8. Chemical toilets, waste bags, lime
  9. Water purification tablets
  10. Sleeping bags & Cots
  11. Portable stove
  12. Eating utensils
  13. Instant ice pack
  14. Pre-moistened towelettes
During An Earthquake
While Earthquake Emergency Procedures are similar to those of a fire, one specific difference should be communicated to all building occupants: Evacuation during fire is highly probable, whereas EVACUATION DURING AND EARTHQUAKE IS NOT PROBABLE.
Please adhere to the following safety procedures during an earthquake:
  1. Take shelter away from windows and seek protection under tables, desks, or other objects that offer shelter from flying glass and debris.
  2. Do not leave the sheltered area or exit the building until the quake is over. Seek safety where you are and leave calmly afterward if evacuation is necessary.
  3. Do not dash for exits — stairwells may be unsafe.
  4. Never attempt to use elevators during an earthquake. Afterwards, do not use elevators until they are checked for safety.
  5. Stay clear of bookcases, file cabinets, windows and other heavy objects.
  6. Turn off electrical equipment. Do not be surprised if electricity goes off or alarm systems are activated.
  7. Do not smoke or use matches in case of gas leaks. If power fails, use battery operated lights.
​If You Are Outside of the Building When An Earthquake Occurs
  1. Move away from buildings, utility wires and poles, debris and areas subject to falling glass.
  2. If you are unable to reach a clear area, stand in a doorway or archway.
  3. If threatened by falling debris, cover face with one forearm and the back of the head with the other.
  4. The most dangerous place to be is on a sidewalk subject to falling debris such as glass and masonry.
After an Earthquake
  1. Check for injured persons. DO NOT attempt to move a seriously injured person unless they are in immediate danger.
  2. DO NOT use matches, candles or other open flames.
  3. DO NOT turn on electrical switches or appliances.
  4. Inspect your area for damage. Check for fire. Check utilities for gas and water leaks or electrical shorts. Stay clear of wires that are shorting out.
  5. If you smell gas, open all windows. Evacuate the building if possible and report the leak to the Fire Department first, if possible, and then Building Management,
  6. Clean up any dangerous spills.
  7. Replace telephone receivers to restore communications. However, do not use telephones, except to reach the Building Management or the Fire Department.
  8. Listen to the radio for emergency reports.
  9. DO NOT spread false rumors regarding the condition of the building or anything else that may cause panic.
  10. Cooperate with Management personnel and Fire Department representatives.
  11. Be prepared and stay alert for aftershocks. 
 
Checklist for Business Survival following an Earthquake
Businesses face many hurdles in recovering from earthquakes. A key to survival is looking ahead and planning for recovery before an earthquake strikes. The following checklist identifies areas that can reduce the impact of an earthquake by enabling your company to continue normal business operations.
  1. Make agreements with vendors and suppliers to assure continued business or identify alternate sources in the event your normal vendors are unable to function after an earthquake.
  2. Develop and maintain inventories for critical supplies, equipment and employee skills.
  3. Develop a plan for informing clients, the general public and the media about company operations following an earthquake.
  4. Store duplicates of vital company records and important documents off-site.
  5. Take steps to "quake proof' your computer facility and equipment.
  6. Establish contracts with engineers and suppliers to survey damage and perform clean up following an earthquake.
  7. Develop a plan for business restoration including securing alternate work sites for personnel, restoring damaged utility systems, and controlling access to company facilities.
  8. Develop alternate marketing strategies for your products or for moving into other markets under post earthquake conditions.
  9. Create post-earthquake financing and investment strategies to protect corporate assets.
  10. Make sure your bank is informed about your disaster contingency planning to assure quick response to your post-earthquake needs.
  11. Review existing inter-company mutual aid agreements to establish what needs might be following an earthquake.
 
TORNADOS
Tornado Preparedness
The following SUPPLIES will be necessary to protect and sustain your employees in the event that a tornado leaves you temporarily stranded in the office building:
  1. Food — stock your office with non-perishable and easy-to-store food products such as dehydrated foods and food bars.
  2. Water — keep at least a three-day supply of purified water. It is recommended that you stock two quarts of water per day, per employee.
  3. Emergency Lighting — flashlights, flares, light sticks.
  4. Batteries — keep a fresh supply
  5. Medical — keep a well-stocked First Aid Kit. Choose kits designed to treat injuries such as heavy bleeding, shock and broken bones.
  6. Blankets — lightweight fire and shock retardant emergency blankets.
  7. Radios — portable transistor radios with extra batteries and two-way radios.
  8. Fire Extinguisher
  9. Medications — persons on medication should keep a 72-hour supply in their desk.
Additional Supplies to Consider
  1. Heavy work gloves
  2. Hard Hats & Goggles
  3. Work shoes
  4. Generator CI Shovels, crowbars
  5. Catalytic heater
  6. Dust masks
  7. Chemical toilets, waste bags, lime
  8. Water purification tablets
  9. Sleeping bags & Cots
  10. Portable stove
  11. Eating utensils
  12. Instant ice pack
  13. Pre-moistened towelettes
 
There are two designations placed on a Tornado: a WATCH and a WARNING. A Tornado WATCH indicates weather conditions are right for a tornado. A Tornado WARNING indicates that a tornado has been sighted in the immediate area.

IN THE EVENT OF A TORNADO WATCH
  1. Whoever is made aware of the threatening weather should notify the office manager, designated Floor Warden and the Building Management team.
  2. Floor Warden or office managers should alert all staff of the watch.
  3. Once you have been notified of the watch, please do the following:
  • Immediately close the blinds in your office
  • Once this is accomplished, stay away from the windows
  • Remain at your normal work station
  • Tune in any battery operated radios to a station with weather updates
  • If possible, you should remain in the building until the weather has cleared
IN THE EVENT OF A TORNADO WARNING
  1. Move away from the perimeter of the building (windowed areas) toward the center of the building and close the doors behind you.
  2. Floor Wardens and other emergency personnel will direct you towards corridors, stairwells and elevator lobbies.
  3. Do not exit these designated areas or use elevators.
  4. Protect yourself by placing your head close to your knees and covering your neck with your hands.
  5. If you cannot reach a corridor or lobby in time, the next safest place is under a desk, table or chair.
  6. Remain in the designated area until an announcement has been made by designated emergency personnel or building management that it is safe to return to your work station.
  7. Once everyone has returned to their workstation, emergency personnel should assist Building Management in accounting for all employees.
  8. If anyone has been injured, designated emergency personnel should assist where possible and follow the Medical Emergency Procedures outlined in this Manual.
  9. If any portion of your offices or surrounding building areas has been damaged, please notify building management immediately.HURRICANES
Hurricane Preparedness
The following SUPPLIES will be necessary to protect and sustain your employees in the event that a hurricane leaves you temporarily stranded in the office building:
  1. Food — stock your office with non-perishable and easy-to-store food products such as dehydrated foods and food bars.
  2. Water — keep at least a three-day supply of purified water. It is recommended that you stock two quarts of water per day, per employee.
  3. Emergency Lighting — flashlights, flares, light sticks.
  4. Batteries — keep a fresh supply
  5. Medical — keep a well-stocked First Aid Kit. Choose kits designed to treat injuries such as heavy bleeding, shock and broken bones.
  6. Blankets — lightweight fire and shock retardant emergency blankets.
  7. Radios — portable transistor radios with extra batteries and two-way radios.
  8. Fire Extinguisher
  9. Medications — persons on medication should keep a 72-hour supply in their desk.
Additional Supplies to Consider
  1. Heavy work gloves
  2. Hard Hats & Goggles
  3. Work shoes
  4. Generator
  5. Shovels, crowbars
  6. Catalytic heater
  7. Dust masks
  8. Chemical toilets, waste bags, lime
  9. Water purification tablets
  10. Sleeping bags & Cots
  11. Portable stove LI Eating utensils
  12. Instant ice pack
  13. Pre-moistened towelettes
​There are two designations placed on a Hurricane: a WATCH and a WARNING. A Hurricane WATCH indicates weather conditions are right for a hurricane. A Hurricane WARNING indicates that at hurricane has been sighted in the immediate area.
IN THE EVENT OF A HURRICANE WATCH
  1. Whoever is made aware of the threatening weather should notify the office manager, designated Floor Warden and the Building Management team.
  2. Floor Warden or office managers should alert all staff of the watch.
  3. Once you have been notified of the watch, please do the following:
  • Immediately close the blinds in your office
  • Once this is accomplished, stay away from the windows
  • Remain at your normal work station
  • Tune in any battery operated radios to a station with weather updates
  • If possible, you should remain in the building until the weather has cleared
IN THE EVENT OF A HURRICANE WARNING
  1. Move away from the perimeter of the building (windowed areas) toward the center of the building and close the doors behind you.
  2. Floor Wardens and other emergency personnel will direct you towards corridors, stairwells and elevator lobbies.
  3. Do not exit these designated areas or use elevators.
  4. Protect yourself by placing your head close to your knees and covering your neck with your hands.
  5. If you cannot reach a corridor or lobby in time, the next safest place is under a desk, table or chair.
  6. Remain in the designated area until an announcement has been made by designated emergency personnel or building management that it is safe to return to your work station.
  7. Once everyone has returned to their workstation, emergency personnel should assist Building Management in accounting for all employees.
  8. If anyone has been injured, designated emergency personnel should assist where possible and follow the Medical Emergency Procedures outlined in this Manual.
  9. If any portion of your offices or surrounding building areas has been damaged, please notify building management immediately.EXPLOSIONS
If an explosion occurs, please adhere to the following procedures:
  1. IMMEDIATELY report the explosion to the Building Management. Remain calm and provide the following information:
  • Your name, location (building and suite number) and phone number.
  • Your company name.
  • Exact location of explosion.
  • Cause (if known) of explosion.
  • Extent of casualties, and number and type of injuries.
  • Whether explosion caused fire and if so, location of fire
  1. Evacuate all persons from the area if necessary.
The Management Office will immediately contact the Fire and Police Departments and will dispatch emergency personnel to the scene.

MEDICAL EMERGENCIES
Should a medical emergency situation develop which requires immediate intervention by trained personnel, proceed as follows:
  1. Call 911. Reassure the injured person that help is on the way. Remain calm and provide the following information:
  • Nature of medical emergency.
  • Building name and address
  • Exact location and name of sick or injured person.
NOTE: Do not hang up until the emergency operator does so.
2.   Call the Lobby Security Attendant at (410) 468-4065.
Provide the following information:
  • Your name and company name
  • Nature of medical emergency
  • Exact location and name of sick or injured person
  • Whether or not you have called for trained assistance
  • A number where you can be reached
  1. Direct any on-lookers away from the area of the injured person. Clear the area of any objects that might impede the rescue or interfere with emergency personnel.
  2. Remain with the victim. DO NOT move the victim unless there is immediate danger of further injury. Keep the victim comfortable and warm.
  3. Designate a responsible person to do the following:
  • Wait at the building's main entrance for medical personnel. When they arrive, direct them to the injured person.
  • Whenever possible, have an elevator standing for the rescue team.
NOTE CPR training and first aid courses are available through your local American Red Cross and are sometimes offered through the Building Management. All occupants are encouraged to participate.

BOMB THREATS
Bomb threats should always be taken seriously. Do not assume that a bomb threat is a prank call or that they are only made to the Building Management. Anyone can receive a bomb threat and all building occupants should be prepared.
Telephone Bomb Threats
  1. The person receiving the call should try to get as much information as possible from the caller and should WRITE OUT THE MESSAGE EXACTLY AS RECEIVED FROM THE CALLER.
  2. LISTEN CAREFULLY. You may be able to help authorities identify the caller, his location, or the location of the explosive by his comments, vocal characteristics and any background noise.
  3. Keep the caller on the phone for as long as possible. Ask the caller to repeat the message.
  4. Obtain as much information from the caller as possible such as location of bomb, time of detonation, appearance of bomb, and callers' reason for planting the bomb (please see the Bomb Threat Questionnaire found in section VII of this manual).
  5. Remind the caller that the building is occupied and that the bomb might cause the deaths of innocent people.
  6. Once the caller has hung up, immediately contact the Lobby Security Attendant at (410) 468-4065 and provide the following information:
  • Your name
  • Your location (building and suite number)
  • Your phone number
  • Name of any other person who heard the threat
  • Name of any employee threatened by the caller and his/her work location
  • Time the bomb is to detonate if known
  • Location and description of the bomb if known
  • Any reason given for planting the bomb
  • Any other information received from the bomb threat perpetrator
7.   Complete the Bomb Threat Questionnaire and provide it to management
personnel as soon as possible after the call was received.

Written Bomb Threats
Upon receipt of a written bomb threat:
  1. Immediately notify the Lobby Security Attendant
  2. Do not destroy the note
  3. Do not let others handle the note
  4. Turn the note over to building management or emergency personnel
Personal Receipt of Bomb Threats
When a bomb threat is directed to a specific individual, he/she should immediately search his/her own workstation or office for unidentifiable or suspicious items. Please remember the following:
  • Look for anything out of the ordinary or out of place.
  • Look high and low— not just at eye level.
  • Methodically search from one end of your work area to the other.
Searching Your Suite for a Suspected Bomb
Once a telephone or written bomb threat has been reported to the Lobby Security Attendant, occupants should search their suites for any suspicious packages. Following are some search guidelines:
  • Do not rely on random searches in logical places.
  • Explosives are concealed most easily in areas that have the easiest access
  • Be aware of out of the ordinary articles that are foreign to the area.
  • The bomb is likely to be packaged in a common container such as a shoe box, cigar box, a book, a grocery bag, an athletic bag, and airline bag, a suitcase or briefcase.
  • Anything that does not belong, such as a book in the restroom, should be considered a suspicious object.
  • When searching individual rooms/offices, start at the outside walls and move towards the center of the room.
NOTE: If a suspicious object is found, DO NOT TOUCH IT. Report the finding immediately to your designated emergency personnel and to building management.
Suspicious Packages
Upon the delivery of all packages always be aware and:
  • Do not accept the contents of any container as bona fide simply because it was delivered in a routine manner.
  • Do not assume that container marking and/or appearance is some evidence of its content, identification or legitimacy.
  • Be aware of packages with incorrect titles or those marked "Confidential" or "Personal".
  • Do not open any suspicious package. Do not cut any cord, rope or wire on a suspicious package.
Be aware of the following signs that a package may include a bomb:
  • Excessive postage
  • No return address
  • Excessive weight
  • Incorrect titles
  • Restrictive markings (such as "Confidential" or "Personal")
  • Oily stains or discoloration
Upon Receipt of a Suspicious Package
  1. Do not allow anyone to handle the package.
  2. Immediately call the Management Office
 
SUSPECTED BOMB SAFETY PRECAUTIONS
The following safety precautions will acquaint all occupants with the dangers inherent in a bomb threat, bomb search, discovery and handling of all suspected bombs, or if you have any other reason to suspect a bomb is in the building.
While some of the precautions may seem elementary, do not dismiss them as unimportant. Adequate knowledge of these precautions may save your life as well as the lives of other persons working in or visiting the building.
1. if it is suspected that a bomb is in the building:
  • Do not use radio equipment to transmit messages
  • Do not change lighting conditions
  • Remove all flammables
  1. Please make only necessary phone calls. Open phone lines are essential to effectively controlling the emergency.
  2. If a suspected bomb is identified:
  • Do not touch it
  • Do not attempt to move or carry it
  • Remove all flammable material from the area
4. During a bomb threat emergency, cooperate with all fire department instructions, including building evacuation.
 
EVACUATION
In the event of an emergency, it may become necessary to evacuate the office building. All Floor Response Team personnel as well as general personnel should be completely familiar with the following evacuation procedures.
  • In an emergency situation, wait until management or designated Floor Response Team personnel indicated that it is safe and appropriate to evacuate the building.
  • If you are directed to evacuate, closely follow the instructions of all Floor Response Team personnel including Floor Wardens, Elevator Monitors, Searchers and Stairwell Monitors.
  • Do not exit via the elevators.
  • Exit via stairwells only after a Stairwell Monitor has deemed it safe to do so.
  • Familiarize yourself with the location of all stairwell exits; in the event a stairwell is blocked, proceed to an alternate stairwell. 
  • Use safe stairwell exit procedures including;
- Remain calm and quiet.  Remove high heeled shoes. Exit in a single file and keep to the right using hand rails.
- Move quickly, but do not run.
- Assist those who may have trouble on the stairs or who have been injured Treat injuries on stairwell landings only and only when safe to do so

Evacuating the Injured
If you are alone with an injured person who is unable to leave the area unassisted, you may find that a "blanket drag" will provide you with the means to remove the person from the hazardous area. The drag can also be accomplished with a coat. If you are unable to carry the person, the "blanket drag" may be your only means of moving the person out of danger.
To get the person onto the blanket, turn the person on his/her side and roll the blanket up, lengthwise, so that when you roll them over to the other side, you can open the blanket. Grasp the corners nearest the head of the injured and pull the person out of the area.

CIVIL DISTURBANCES
Although riots and civil disturbances are rare, there is still a need for a planned course of action in the event a civil disturbance erupts. Should a disturbance start outside the building, the Management Office will:
  • Secure all building entrances.
  • Notify the police.
  • Notify the tenants.
  • Prevent access to all suites.
In the event that a civil disturbance initiates inside the building:
  • Make sure all occupants are in your office and lock your suite doors including the main entrance. Assign a responsible individual to stand by the entrance door with a key allowing authorized personnel only to enter and leave.
  • Immediately notify the Management team and provide the following information:
- Exact location of the disturbance, demonstrators and/or rioters - Approximate number of demonstrators or rioters                                                                          -Your name, company name and call back number
 
POWER FAILURE
In the event of a power failure 100 South Charles is equipped with emergency systems which will provide power for emergency lighting, selected elevator service, life and safety security systems and water for the restrooms.
If you experience loss of power in your suite, immediately contact the Building Management. An engineer will be dispatched to assist in restoring power, if the entire building is affected, the Electric Utility Company will be contacted for assistance and building personnel will keep all tenants advised.
If the power failure occurs during daylight hours, open the blinds to utilize available sunlight. This should be avoided, however, in emergency situations where procedures call for closed blinds.
Following is a list of items that all tenants should keep on hand in case an emergency of any kind causes the loss of power:
  1. Emergency Lighting — flashlights, flares, light sticks.'
  2. Batteries — keep a fresh supply
  3. Blankets — light-weight fire and shock retardant emergency blankets.
  4. Radios — portable transistor radios with extra batteries and two-way radios.


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